TIPS FOR YOUR VISIT

COVID-19 Opening Information

Update November 14, 2020: The Museum is open for visitors. The visitor capacity guidelines and health and safety measures established for the Museum’s opening and daily operations are within the stricter guidelines Virginia Governor Northam announced on November 13, 2020. Continue reading for more information about the Museum’s COVID protocols.

Visit reconnaissance
Check out our downloadable Museum Guide to get familiar with the space or View the Interactive Museum Map.

Museum audio tour
A Museum Audio Tour is available by request at the Museum’s Welcome Desk on location. Audio Tour listening devices are in limited supply and offered based on availability. Hardware is sanitized and properly handled with safety and health precautions in mind.  Visitors are encouraged to bring their own personal headphones for use with the audio tour. The audio tour device uses a standard headphone jack, wireless headphones are not applicable.  Headphones are also available on site and sanitized appropriately after each use. For a look at the Audio Tour stops and descriptions download the information card to see if an audio experience may be of interest during your visit. Audio tours are free and available in limited supply.

Museum Café
Plan to grab a bite to eat during your visit? Safety and health measures are in place in the Museum Café with self-service check out available for contactless transactions. You can also order in advance on site, through a quick access app or via the web. Café hours are from 8 am to 3 pm.

Reserve your tickets online
Free timed-entry admission tickets are required to enter the Museum. These tickets will assist with managing capacity and providing the optimum experience for visitors. Walk-up tickets are not available. All tickets must be reserved in advance online. Limit of 5 tickets per request.
Request Admission Museum Tickets.

Group tickets are not available at this time. Groups of 6 people or more considering a visit in 2021 Visit Group Ticketing..

Stow before you go
Visitors will be screened through metal detectors when entering the Museum and are encouraged to not bring unessential bags into the Museum building. For those who must bring in bags, please limit the size to no larger than 22” x 14” x 9” (Standard Backpack).

Find your brick
Use the Army Historical Foundation’s Brick Locator App to find your commemorative brick prior to your visit or when you are onsite.

Document your visit!
The Museum encourages you to take photos for personal use (and share them!) However, tripods, monopods and selfie sticks are not permitted without prior approval. Members of the media should contact the Museum’s Public Affairs Office for photography or filming requests.

We’re here to help
Volunteers are located throughout the building to help our visitors have a great experience. Please ask for assistance.

The Museum is a tobacco-free and smoke-free campus
Smoking and tobacco use of any kind—including but not limited to cigarettes, cigars, e-cigarettes, vaping devices and smokeless tobacco products—are strictly prohibited within the Museum and on the Museum grounds.